I have received an email from you and the Government’s Department for Digital, Culture, Media and Sport (DCMS) regarding a Gigabit Voucher, what is this for?

I have received an email from you and the Government’s Department for Digital, Culture, Media and Sport (DCMS) regarding a Gigabit Voucher, what is this for? 

As part of helping the UK Government to meet its full fibre broadband ambitions, we are now able to extend the reach of our full fibre broadband network through new grants available in some areas through the Gigabit Voucher Scheme.   

The voucher provides a financial contribution of up to £4,500 for homes and businesses to help cover the costs of providing “gigabit-capable” broadband to your property and the local community. 

If you are in an area eligible for gigabit vouchers, we will need you to provide consent in order for County Broadband to apply for a voucher on your behalf. 

Once we have applied for the voucher, in line with the Terms and Conditions for the order you placed with us, all you need to do is confirm you have ordered service from County Broadband and are happy to go ahead when you receive the first email and we can then book your installation. Once you have been connected, you will receive a second email to confirm that the service is live and working. 

The voucher funds: 

  • The cost of extending the County Broadband network to the boundary of your property, and 
  • A Standard installation that connects your property to the County Broadband network 

This voucher does not cover any costs that exceed our standard installation charge. 

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