Categories

Connection FAQ's (15)

FAQs and articles about your installation or connection to our network

Customer Renewals FAQ's (11)

FAQs and articles about renewing your services with County Broadband

Full Fibre Broadband (15)

FAQs and articles about the support of our fibre broadband services

General (15)

Homephone and BusinessPhone FAQs (19)

Online Gaming (1)

Service/Network Outage (1)

Superfast Wireless Broadband (15)

Wi-Fi FAQ's (18)

FAQs and articles about your WiFi

Your Contract (6)

Commonly Asked Questions

 How do I change the Wi-Fi network name (SSID)?

How do I change the Wi-Fi network name (SSID)?  You can change the name (SSID) of your Wi-Fi...

 Our Code of Practice

This is the County Broadband Code of Practice which conforms to the Code of Practice from Ofcom,...

 Our Terms and Conditions

Moved Our Service Terms are now here

 We already have a wireless router. Will we need to buy any new equipment?

It may be possible to use a router you already own providing it is a wireless cable router - not...

 Fibre Router Features Guide

This guide explains some actions you can undertake via your fibre router's web interface. An...