How do I activate my account?
Installation bookings can only be made once you have set up a Direct Debit pre-authorisation. To pre-authorise your account, please log in to the County Broadband service portal and follow the instructions. This will still apply if a deferral is required for existing services.
What can I do to make my installation go as smoothly as possible? To help us connect you to our...
How is my property physically connected to your network? We use one of 3 methods, depending on...
What is the connection process? After confirming your order, we will complete an external...
What is a Customer Connection Document? The Customer Connection Document (CCD) is sent to you...
Are there additional costs? County Broadband offers a free standard connection, which includes...
