County Broadband is committed to providing support to all our customers through our Customer Support Agents, who are all UK-based.
As a County Broadband customer, you have access to your own `Customer Portal’ that provides you with the information you need regarding your account. Please log into this at https://service.countybroadband.co.uk/
You can use your portal to manage your details, which will ensure that we can keep in touch with you and add additional contacts who may call from your household. This is important as we can only discuss account matters with the main user and any named contacts.
You will find copies of your invoices and itemised call logs. You will also find the answers to our most frequently asked questions within the `knowledge base’ and `downloads’ sections. There is excellent information on how to maximise your connectivity and problem-solve any connectivity issues you may experience.
