1. Before becoming a County Broadband customer (23)
FAQs and articles that you might like to know before joining our services
2. Support (4)
FAQs and articles about the support of our services
3. Accounts (3)
FAQs and articles about your County Broadband account
Our Code of Practice
This is the County Broadband Code of Practice which conforms to the Code of Practice from Ofcom,...
We already have a wireless router. Will we need to buy any new equipment?
It may be possible to use a router you already own providing it is a wireless cable router - not...
Our Terms and Conditions
Moved Our Service Terms are now here
Why do I need a GoCardless account to pay for my service?
County Broadband uses GoCardless as its Direct Debit payment method. GoCardless are a highly...
Can we use your service for phone calls?
Yes. We do not provide a land line but it is possible to make phone calls via the internet...