You may use your own equipment with our homephone service. This can include your existing analogue phone, any additional wiring, or phone equipment made specifically for an internet-based phone service like ours.
This guide will briefly outline some of the equipment you could use...
Analogue Telephone Adapter (ATA)
An Analogue Telephone Adapter (ATA) enables your analogue phone to talk to our digital (VoIP) homephone service. In essence, it acts like a translator!
They must be configured with your phone service details which we are happy to provide on request; please note that we may only provide limited support with devices we have not supplied.
Once configured, an ATA phone is connected directly to a LAN port on your router or an extender, and your analogue phone is connected to the ATA via an RJ11 adapter.
County Broadband can supply Grandstream ATAs - please contact us if you would like more information on these!
IP Phone
IP phones are created for Voice over Internet Protocol (VoIP) services - this is what our homephone service is!
These come in many forms including desk phones, DECT (multiple handset) phones and wireless handsets.
They must be configured with your phone service details which we are happy to provide on request; please note that we may only provide limited support with devices we have not supplied.
Once configured, an IP phone is connected directly to a LAN port on your router or an extender.
County Broadband can supply Yealink desk phones (typically for businesses) and Gigaset DECT phones - please contact us if you would like more information on these!
Analogue Phone
An analogue phone is the typical type of phone used with an analogue phone service. You likely have one of these from your previous phone service!
These can either be connected to a LAN port via an ATA, or to Tel 1 on your fibre router via an RJ11 adapter.
Please note that we cannot guarantee additional features such as call screening will work correctly on our phone service.
Splitters
You may want to connect multiple analogue phones to your homephone service; a splitter will enable you to do this.
These are placed between the ATA or Tel 1 port and your phone(s) and serve to split the single output into multiple (our system supports up to five).
Cables can then be run from the splitter to each of your phones.
Longer Cabling
If your phone is too far from your router to use the cabling provided and the existing cables you own, you may purchase a longer cable to run between the router and your phone.
An example of these cables can be found [here].
