Anonymous Calling
Enables you to make a call with your number withheld; this will display as “Anonymous” in the recipient’s call logs.
To Enable: Dial *82 and press the call button
To Disable: Dial *83 and press the call button
Anonymous Call Block
Blocks incoming calls from withheld/anonymous numbers.
To Enable: Dial *72 and press the call button
To Disable: Dial *73 and press the call button
“Permanent” Anonymous Call Block
Blocks incoming calls from withheld/anonymous numbers – configured upstream.
To Enable: Call our Technical Support Team on 01376562002 or email [email protected] and let us know that you would like anonymous calls blocked.
To Disable: Call our Technical Support Team on 01376562002 or email [email protected] and let us know you no longer want anonymous calls blocked.
Call Forwarding
Forwards all calls to a pre-configured phone number while enabled.
To Configure Initially: Call our Technical Support Team on 01376562002 or email [email protected] and let us know that you would like this feature configured, and which phone number you would like calls forwarded to (please note that only one number can be configured at a time; you can contact us back if this needs to be changed later on).
To Enable: Dial *71 and press the call button
To Disable: Dial *75 and press the call button
Call Divert
Diverts calls before they reach your router – best used during Internet or power outages.
To Enable: Call our Technical Support Team on 01376562002 or email [email protected] and let us know what number needs to be diverted, and which number you would like it diverted to.
To Disable: Call our Technical Support Team on 01376562002 or email [email protected] and let us know that the divert can be removed.
Do Not Disturb (DND)
Prevents calls from coming in while the feature is enabled.
To Enable: Dial *86 and press the call button
To Disable: Dial *87 and press the call button