Support Articles
Can you guarantee the speeds you quote?
We operate in exactly the same way as other Internet Service Providers in that we can only...
Do I need a phone line?No. Because our service is delivered wirelessly using our own bespoke infrastructure, no...
If we want to continue with a land line telephone service will we pay BT separately for the line rental and calls?Yes. We do not offer any landline based services at this stage, however our service does not...
Is my property able to receive the County Broadband service?The easiest way to check is to type your postcode into the postcode finder on the website (either...
Is your wireless service secure?Yes. All wireless traffic on our infrastructure is encrypted, and therefore cannot be...
Using your service will we get good enough speeds to watch BBC iPlayerYes. You need around 4 Mbps download speeds in order to watch standard definition iPlayer...
Why do I need superfast broadband?Broadband already plays a vital role in the everyday lives of many people and is now being termed...
